FAQ

Frequently Asked Questions

We manufacture power transformers, oil-immersed transformers, dry-type transformers, amorphous alloy transformers, pad-mounted transformers, renewable energy transformers, prefabricated substations, and various special-purpose transformers.
Yes. We can customize the transformer capacity, input and output voltage, frequency, vector group, cooling method, enclosure, accessories, protection level, and applicable standards according to your project specifications.
Please provide the transformer type, rated capacity, primary and secondary voltage, frequency, number of phases, vector group, impedance, cooling method, installation environment, required standards, quantity, and destination port.
Our transformers can be designed and manufactured according to applicable international and regional standards, including IEC and other project-specific requirements. Different product series may also comply with UL, CE, TÜV, KEMA, and GOST requirements.
Each transformer undergoes strict inspection and routine testing before shipment. Depending on the project, type tests and special tests can also be arranged according to the agreed technical standards.
The production time depends on the transformer type, capacity, technical complexity, quantity, and testing requirements. A detailed delivery schedule will be confirmed after the technical specifications and order are approved.
Yes. We can provide approved drawings, technical data sheets, test reports, packing lists, operation manuals, and other documents required for installation, customs clearance, and project acceptance.
Transformers are securely packed according to their size, structure, and transportation method. Moisture protection, shock protection, reinforced packaging, and suitable export markings can be provided to reduce the risk of damage during transportation.
Yes. We provide remote technical guidance, installation instructions, commissioning support, troubleshooting assistance, and after-sales service. On-site support can also be discussed according to the project requirements.
Send us your technical specifications, drawings, or project requirements. Our engineering team will review the information, recommend a suitable solution, and provide a quotation, technical proposal, and estimated delivery time.

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